Colt DCS remote hands services are ideal for when your IT staff is not located close to your data centre assets – or when they need to focus on your core business requirements.
Colt DCS realises that increasing your workloads will be more distributed, and whether you are an enterprise running a national or global operation or in remote locations or a cloud or service provider that needs to reach across different territories, your teams cannot always be everywhere at the same time. That is where our on-site engineers come to help.
For those that are on site, we also offer office space and customer experience rooms so you can treat Colt DCS as an extension of your own office.
Our vetted professionals offer a range of support services that enable you to get on with running your business. We can help you run your environment with a range of professional services and flexible options, with office space, Internet access, conference facilities and AV equipment.
Our on-demand portal means these services can be delivered in an agile manner, as you require. For larger customers, we can even offer dedicated Colt DCS staff for personalised capability.
From remote hands to data centre entry, cabling requests and updates on operations, the portal places you in control and with a driver-side view of your operations 24/7, 365 days of the year. It can also provide you with a service catalogue for access to additional service offerings found through Colt DCS partnerships, carrier agreements and third-party managed services and cloud service providers.
The two concepts of Disaster Recovery and Business Continuity have become much more prevalent in the digital age simply because there are many more points of failure than there used to be, with business increasingly reliant on huge amounts of digital data. It is critical that Customers need to know what to do should a catastrophe occur.
Our Disaster Recovery services offer customers complete contingency with office space to accommodate your personnel to augment Disaster Recovery capabilities for equipment with a Disaster Recovery site that has a high levels of security and resilience.
Our aim is to provide an office space environment that contains all the necessary amenities such as network termination panels, controllable temperature, carpet flooring, standard office furniture, and the same N+1 power and back-up as supplied in the data centre.
Our disaster recovery services can be adapted to what your needs are. Our customers have the option of deploying both shared or dedicated DR office space, with internet access, conferencing facilities and AV equipment enabling you to get back to business as efficiently and as quickly as possible.
We serve a range of customers with disaster recovery office spaces at our data centres across Europe.
These may be more crucial for companies that:
Own offices in different cities.Have been impacted by natural disasters, fires or incapacitated in any way to provide working environs for critical staff to provide working environments with direct connectivity to others.
Operating on known flood plains and areas prone to extreme weather patterns.
Whether you are moving location, or building something new, reduce the risk you face with relocating, providing SLAs that ensure your project will go right, and be completed on time with minimised risk.
Colt DCS can work with third parties to help make moving into your new data centre even more seamless.
We recognise that not all your workloads need to be in the one facility. We also know they might need to be on different sides of the world. That is why on top of our internal team of experts, Colt DCS has a qualified team of real estate experts constantly seeking new locations for data centres across Asia and Europe.
This team can also help with location-based assessments to help ascertain the best fit for latency, proximity, regulation and other location-based criteria to ensure the site is right for you in every way. We can even help you identify lower-cost options or entire new sites for wholesale and build-to-suite customers.
Highly trained engineers for data centre design, operations, telecommunications and consultancy
Solutions architects with a deep understanding of your business’ needs
Physical and virtual security experts
Staff experienced in managed services and cloud deployments
Implementation managers to help deliver your service
Pre-deployment consultancy for expert advice
Client service team to help manage your solution
Local language support teams on site
End-to-end build solutions
Migration assistance for seamless customer deployments
Colt DCS works with a number of partners and third-party providers that can provide for any additional customer requirements, including managed service providers, systems integrators and migration workload lift and shift experts.
Direct connectivity with flexibility, reliability, low latency, and cost-effectiveness gives customers business agility, speed, and cost savings throughout our 24 European and Asian data centres with connections to over 530+ more. Prior to delivery we will help you with media and connector decisions to meet your technical requirements.