Reliability for the extra mile
Whether you are an enterprise running a national or global operation, or a hyperscale cloud service provider, Colt DCS aims to be your partner of choice. support system you can find.
With ISO certifications such as ISO9001, ISO14001 & ISO27001, alongside certifications from the Uptime Institute, our operations team manages Colt DCS sites up to the highest standards. Furthermore, we have two compliance managers present at site level to ensure documentation is in order.
Our operations are on site 24/7, 365 da to enable the delivery of the most efficient and secure environments for our facilities and our customers. We strive to support our customers for success and fill any gaps needed.
Security: Defence in depth
Our approach to security covers not only technology but procedures, staff, and processes, which can contribute to smooth audits and help with any compliance needs.
From 24/7 manned environments 365 days a year to our intelligent security monitoring systems, our flexible and standardised approach means you can customise from a list of security options while ensuring your most valuable assets are protected across our global portfolio.
Our unrivalled, intelligent approach to security covers every step of your journey no matter which country you are in and which data centre you are using.
We can factor in layers of security designed to meet your specific needs, saving you money or enhancing protection every step of the way, no matter how big or small your data centre requirements.
Our highly trained and audited security personnel will take the time to sit down with you to identify the risks that need to be addressed and provide security-based risk assessments.
Manned gate entry
Card access and two factor authentication
Alarm management platform
Caging and dedicated suites - halls with bespoke security
Biometric rack test
Cold aisle containment with two factor authentication
No team can be everywhere at once. Our highly skilled engineers can undertake fundamental IT tasks on your behalf in the way that best suits your needs. Available across our European and Asian data centre locations with local language support, it is an optimal solution for our customers.
Subscription-based service entitling you to a pre-set number of support hours each month
The ability to commission additional services on an ad-hoc basis
Access to local experts based in Colt DCS facilities across Europe and Asia 24/7, 365 days a year
Competitive SLAs that ensure customer satisfaction
Private connectivity into cloud and other services for the price of a cross connect
Remote Hands White Paper
Download our white paper on our Remote Hands value added service.
Available across our European and Asian data centre locations with local language support.
Discover the following:
- 24/7 emergency examples
- Scheduled tasks
Solutions on demand
Our on-demand portal enables customers to access our value-added services as needed. The portal places you in control of your operations 24/7, 365 days of the year. It can also provide you with a service catalogue for access to additional service offerings found through Colt DCS partnerships, carrier agreements and third-party managed services and cloud service providers.
Log in to the portal here