London 4
Built to meet the city’s growing appetite for cloud technology and the recent surge in AI demand, this data centre is currently under construction.
Find out moreNeed assistance? Contact our team
We are here to help.
The Colt DCS Service Desk, managed by real people are here to help 24x7. Whether you need support with the Customer Portal, an update on a ticket or an emergency access request we take care of you.
To contact us via telephone, please note:
| Country | Number |
| If calling from UK | 0800 030 8334 |
| If calling from NL | +44 808 196 8685 |
| If calling from DE | 0800 000 2267 |
| If calling from FR | 0800 940 786 |
| If calling from INDIA | 000 800 050 4774 |
| If calling from JAPAN | 03 6555 0301 (This number can be used by customers calling from China, USA and Singapore, by adding your country code |
To contact us via email, please note:
JP_CustomerSuccess@coltdcs.com - This is our dedicated service desk mailbox for all Japanese customers. We aim to monitor 24x7 by on site teams. If your request is incident or escalation related, please use the telephone number provided for urgent assistance.
EU_CustomerSuccess@coltdcs.com - This is our dedicated service desk mailbox for all UK, EU and India customers. We aim to monitor 24x7 by on site teams. If your request is incident or escalation related, please use the telephone number provided for urgent assistance.
BillingSupport@coltdcs.com - For UK, EU and India - questions and requests related to your invoices and billing please contact us here. This mailbox is monitored during business hours.
JP_BillingSupport@coltdcs.com - For Japan - questions and requests related to your invoices and billing please contact us here. This mailbox is monitored during business hours.
InsideSales@coltdcs.com - For UK, EU and India - questions related to orders or general sales support please contact us here.
JP_InsideSales@coltdcs.com - For Japan - questions related to orders or general sales support please contact us here.
Interested in learning more about our data centres?
We operate 15 state-of-the-art data centres, with an additional 12 sites under development across 9 cities in the UK, Europe and APAC region, offering 24/7 security and local language support.
Mumbai
Built to support India’s mass cloud migration, and in its second phase of development, our data centre will deliver 134MW across a site area of 62,490m2.
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Tokyo Inzai 4
Developed to meet the city’s technological advancement, this site will deliver 20MW of IT power with scalable capacity to support IT workloads.
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