We realise that you can’t be onsite every time a change is required or a contingency occurs. That’s why we have a team of highly skilled technical engineers who can be. Our team can undertake fundamental IT tasks on your behalf, allowing you to focus your resource on other business critical issues.
Delivery of Remote Hands
The service is subscription-based, entitling you to a set number of Remote Hands support hours per month. When emergency tasks need to be carried out, these can be commissioned on an ad-hoc basis where required. For non-emergency work, we will plan the activity and discuss a Statement of Work which works best for you.
Our experts are located across Colt’s 15 European and Asian countries, which means we can provide local support in local languages, according to local legislation, no matter what time of the day or night they are required.