Remote Hands Service

Remote hands - our value added service you can rely on

Remote hands value added service

Our remote hands services are ideal for when your IT staff are not located close to the data centre, or when they need to focus on your core business requirements.

We realise you can't be on-site every time a change is required, or when a contingency occurs... which is why our team of highly skilled engineers can undertake fundamental IT tasks on your behalf.

Our remote hands service offers

  • Subscription-based service entitling you to a pre-set number of support hours each month

  • The ability to commission additional services on an ad-hoc basis

  • Access to local experts based in Colt DCS facilities across Europe and Asia 24/7, 365 days a year

  • Competitive SLAs that ensure customer satisfaction

  • Private connectivity into cloud and other services for the price of a cross connect

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Remote Hands White Paper

Download our white paper on our Remote Hands value added service.

Available across our European and Asian data centre locations with local language support.

Discover the following:

  • Benefits
  • Features
  • 24/7 emergency examples
  • Scheduled tasks
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